In addition to our standard products, you can request customizations of our product.
| Basic Customization | Advanced Customization | Premium Customization | |
| Product | -All Pro Pi product | -All Pro Pi product | -All Pro Pi product -New expandable modules |
customization options | – Customer label and logo on the device – Device color option – Device label “powered by Pro Pi” required | .-Customer’s label and logo (laser engraving) on the device -Option of the color of the device -Label “powered by Pro Pi” mandatory -Customer software image | -Customer label and logo on the device -Device color option No label “powered by Pro Pi” Customer’s software image |
| Documentation and certification | -Standard documentatio and certificates (for example CE ecc.) -Destination market certificate market certificate (if technically achievable, supplement) | -Standard documentation and certificates (e.g. CE etc.) -Certification of the customer’s destination market (if technically achievable, supplement) | -Marking of the documentation on customer specification -Certification of the destination market of the customer (if technically realizable, supplement) -Customer-specific brochure delivery with device |
| Additional Services | -Consultation package of half a day for align features -customization -Includes support standard e-mail -Standard warranty, extendable to 24 months (upon payment) -Fast prototyping workshop -Ul Certification (a payment) | -Consulting package of half a day to align the customization features -Flashing the customer’s software image during the production process and the testing function -Includes support standard e-mail support -Standard warranty, extendable to 24 months (surcharge) -Fast prototyping workshop for a fee -Includes an limited number of Software image review cycles (extra charge for additional cycles). -Ultimate UL certification (extra charge) | -Consulting package and development Flashing the client’s image software during the production process and the testing function -Includes dedicated premium support by phone and email Includes a limited number of review cycles of images (surcharge for additional cycles) -Warranty period Customizable (surcharge) Fast 2-day prototyping workshop Ul certification (surcharge) |
| Quantity requirements of the product | Min. 250 pz for customized device | Min. 500 pz for customized device | Min. 1.000 pz for customized device |
| Contractual Requirements | -Contractual period minimum of 1 year, extended by 1 year if not cancelled -Special delivery time – No stock (stock service available for surcharge) – Sales forecast binding .-Delivery at the end of the year of the quantity missing the forecast – End of life stock and sale of raw materials (Cancellation by customer) | -Contractual period minimum of 1 year, extended by 1 year if not cancelled -Special delivery times apply -No stock (stock service available for surcharge) -Sales forecast binding -Delivery at the end of the year of the quantity missing to the forecast -End-of-life stock and sale of raw materials (Cancellation by customer) | -Contractual period minimum of 2 years, extended by 1 year if not cancelled -Special delivery times apply -Stock service available with purchase customer warranty (4-week preview) -Sales forecast binding (3 months fixed, 12 months rolling) -End of life stock and sale of raw material (Cancellation by customer) -Prepayment of raw material for customer specific device colors |
| Price | Starting from 2.000€ | Starting from 4.000€ | Price upon request |