Customizations

In addition to our standard products, you can request customizations of our product.

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Basic CustomizationAdvanced Customization Premium Customization
Product-All Pro Pi product-All Pro Pi product-All Pro Pi product
-New expandable modules

customization options
– Customer label and logo on the device
– Device color option
– Device label
“powered by Pro Pi” required
-Customer’s label and logo (laser
engraving) on the device
-Option of the color of the
device
-Label “powered by
Pro Pi” mandatory
-Customer software image
-Customer label and logo on the device
-Device color option
No label
“powered by Pro Pi”
Customer’s software image
Documentation and
certification
-Standard documentatio
and certificates
(for example CE ecc.)
-Destination market certificate
market certificate
(if technically
achievable, supplement)
-Standard documentation
and certificates
(e.g. CE etc.)
-Certification of the
customer’s
destination market
(if technically
achievable, supplement)
-Marking of the
documentation on
customer
specification
-Certification of the
destination market
of the customer (if technically
realizable, supplement)
-Customer-specific brochure
delivery with
device
Additional Services-Consultation package
of half a day for
align features
-customization
-Includes support
standard e-mail
-Standard warranty,
extendable to 24 months (upon
payment)
-Fast prototyping workshop
-Ul Certification (a
payment)
-Consulting package
of half a day to
align the
customization features
-Flashing the
customer’s software image
during the
production process and the
testing function
-Includes support
standard e-mail support
-Standard warranty,
extendable to 24 months
(surcharge)
-Fast prototyping workshop
for a fee
-Includes an
limited number of Software
image review cycles (extra
charge
for additional cycles).
-Ultimate UL
certification
(extra charge)
-Consulting package
and development
Flashing the client’s image
software
during the
production process and the
testing function
-Includes dedicated
premium support
by phone and email
Includes a
limited number of
review cycles
of images
(surcharge for additional
cycles)
-Warranty period
Customizable
(surcharge)
Fast 2-day prototyping workshop
Ul certification
(surcharge)
Quantity requirements of the
product
Min. 250 pz for
customized device
Min. 500 pz for
customized device
Min. 1.000 pz for
customized device
Contractual Requirements
-Contractual period
minimum of 1 year,
extended by 1 year
if not cancelled
-Special delivery time
– No stock (stock service
available for
surcharge)
– Sales forecast
binding
.-Delivery at the end of the year of the quantity
missing the forecast
– End of life stock and
sale of raw materials
(Cancellation by
customer)
-Contractual period
minimum of 1 year,
extended by 1 year
if not cancelled
-Special
delivery times apply
-No stock (stock service
available for
surcharge)
-Sales forecast
binding
-Delivery at the end
of the year of the quantity
missing to the forecast
-End-of-life stock and
sale of raw
materials
(Cancellation by
customer)
-Contractual period
minimum of 2 years,
extended by 1 year
if not cancelled
-Special delivery times apply
-Stock service
available with purchase
customer warranty (4-week
preview)
-Sales forecast
binding (3 months fixed,
12 months rolling)
-End of life stock and
sale of raw material
(Cancellation by
customer)
-Prepayment
of raw material for
customer specific
device colors
PriceStarting from 2.000€Starting from 4.000€Price upon request
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